Frequently Asked Questions

General Questions

How do I sign up for service?

Simple! Just send an email to and we will have one of our client management representatives reach out to you.

There is no long term contract. You can cancel at anytime with a 30 day notice before your next service is scheduled to repeat. The agreement you sign at the start of your service is a non disclosure and non solicitation agreement. We can send you a basic agreement to review at any time. 

First, we will have a short 15-30 minute consultation with you to fully understand how you will use your virtual assistant so we can pair you with a Prosper team member that has experience in the skills you are requesting help with.

Whether you have 100 employees or are a sole proprietor you can only grow so much if you are spending your time on tasks that anyone can be trained how to do. No matter how large your business is you should always be focused on the 20% of tasks that bring in 80% of the revenue.

Unfortunately sometimes staff members can’t make it to work. This is a very rare occurrence. It is important to note that with your payment plan you are not paying for 14 days of their work schedule each year. So if they call in sick and it is not a habitual issue, then you are not paying for their sick or vacation day. If this becomes a recurring problem we will discipline the assistant or replace them. 

Prosper pays virtual assistants more than 3 times the minimum wage in the Philippines and our starting salary is nearly double the industry standard for southeast Asia Business Process Outsourcing (BPO) companies.

Although this rarely ever happens, if your assistant leaves our company you can be assured that we will be able to recruit and find you a new assistant fully capable of the same tasks.

Your first payment is due the day before your service starts. You pay for your service 1 month in advance recurring on the 1st of each month. Your first month of service is prorated based on the day your assistant starts working full time for you.

We highly recommend using your assistant to chat with visitors on your website. This feature alone can pay for your assistant. The cost for Prosper to implement website chat into your website is $15.00 per month.

We work with small businesses all over the country. Because we sign a non disclosure agreement with every client, we can’t talk about what companies use our service or their unique business practices.

Ready to Take Your Company to the Next Level?

and a client relations representative will schedule a 1-on-1 meeting to see how Prosper can help you grow.

Keep in touch with us

Contact Details

Ready to take your
Business to the next level?

Email a client relations representative will schedule a 1-on-1 meeting to see how we can help you grow.

Professional Affiliations

Proud professional member of:
The Institute of Real Estate Management National Association of Residential Property Managers. Wisconsin Realtor’s Association National Association of Realtors


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